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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days(longer for overseas). You will receive a tracking number as soon as your order has been shipped.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
LIMITED EDITIONS Shipping times range from 5-15 business days. Tracking information will be emailed to you as soon as available. Shipping for these items is free to the continental US and will be based on weight elswhere.
Payments
I accept Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, as well as Afterpay. All payments are processed through a secure shopping cart system.
Can I buy a GIFT Card
Yes, see my gift card selection here: Gift Cards
RETURNS
I want you to be completely satisfied with your purchase and enjoy displaying my artwork in your home or office. If this is not the case just return the print to me within 30 days and I will refund your money or exchange the print. Your returned print must be in like-new condition when I receive it.
Framed artworks, acrylic and metal prints are not returnable as they are custom-built just for you.
This offer only applies to fine art prints. Shipping costs are not refundable. You are responsible for the cost of return shipping from your location to ours. Your return needs to be insured and trackable.
Each return must be preceded by communication with me by phone, email, or in person, notifying me that a return is coming. Returns for which I have not been notified, and returns that have not been approved by me, will be returned to the sender.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!
Instagram: @beth.wold.photography
Facebook: bethwoldphotography
