FAQ - beth Wold
  • FAQ

q: can i purchase your work

a: I would love for you to have some of my art on your walls! All of my photographs are available for purchase on Metallic, lustre, or glossy photo paper. I also do some custom requests, so if you interested in canvas, velvet fine art paper, having the photographs matted, or a different size, please contact me for a quote.

q: can i signup for your mailing list?

a: Yes! I would love for you to sign up for my mailing list. Click here to sign up!

q: what kind of payments do you accept?

A. I accept Visa, MasterCard, Discover and American Express. All payments are processed through a secure shopping cart system.

q: where do you ship?

a:I ship worldwide.

q: how will my photograph ship?

a:  Most photographs ship through the USPS. First class mail for orders sent to US addresses and First Class International for addresses outside the US.

q: how much will shipping cost?

a: Shipping will be calculated when you check out, it will be based on your location, and the number of items and weight of the items you are buying. For small prints it will be about $3.64 for US addresses and $11.46 for non-US addresses.

q: how will my artwork be packaged to ship?

a: Most prints will ship flat, and protected by stiff cardboard. Larger sizes may be shipped rolled to protect them from damage.

q: how soon will i get my artwork?

a: Your fine art print will ship in 3-8 business days. You should receive your photograph within a week of shipment for US addresses and 2 to 4 weeks for international addresses.

q: do you offer a warranty?

a: I have a 90 Day money back guarantee. All artwork purchases are covered under my 90 day money back guarantee. If you are not satisfied with your purchase you can return it for a credit, refund or exchange for up to 90 days. Some limitations apply: see the section on Returns below for details.

q: do you accept returns?

a: I want you to be completely satisfied with your purchase and enjoy displaying my artwork in your home or office. If this is not the case just return the artwork to me within 90 days and I will refund your money or exchange the artwork. Your returned piece must be in like-new condition when I receive it. This offer only applies to fine art prints. Shipping costs are not refundable. You are responsible for the cost of return shipping from your location to ours. Your return needs to be insured and trackable. Each return must be preceded by communication with me by phone, email or in person, notifying me that a return is coming. Returns for which I have not been notified, and returns that have not been approved by me, will be returned to sender.

q: what if the package is damaged in the mail?

a: I do my utmost to make sure that your photograph is safely packaged so that it will arrive safely. However, if your photograph is damaged in the mail, send me a photograph of the damage both to the photograph and the packaging (it may be needed for insurance purposes) and I will send you a replacement.

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